Terms & Conditions DeluxeWin —
The Complete Guide for Malaysian Players

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the DeluxeWin accessible via https://deluxewin.ws and all associated subdomains. These Terms apply to all users of the platform, including guests without an account, registered members, and active players.

By accessing or using the DeluxeWin, you confirm that you:

• Have read and fully understood these Terms & Conditions;
• Agree to be bound by these Terms and all policies referenced herein;
• Meet all eligibility requirements set out in Section 2;
• Acting on your own behalf and not as an agent or representative of any third party.

If you do not agree with any part of these Terms, please discontinue use of the platform DeluxeWin immediately.

02 Eligibility & Registration

To register and use the platform DeluxeWin, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age. DeluxeWin takes age verification very seriously and may request supporting documents at any time.
• Location: You must be located in Malaysia and your use of this platform must not violate the laws of your place of residence.
• One Account: Each individual may only hold one account DeluxeWin. Opening more than one account — even under a different name or details — is strictly prohibited.
• Actual Individual: You must register using your real identity. The use of a false name, forged documents, or inaccurate information may result in immediate account closure.

The registration process requires the following information: your full name as shown on your ID, an active Malaysian phone number, a valid email address, and your preferred payment method.

03 Player Account

Once registered, you assume full responsibility for your account DeluxeWin you. This includes:

• Keeping your password and login credentials confidential;
• Ensuring that no other party accesses your account without your authorisation;
• Notify DeluxeWin immediately if you suspect unauthorised access to your account;
• Updating your personal information whenever any changes occur.

DeluxeWin will not be held responsible for any losses resulting from your failure to keep your account secure. Any action carried out through your account will be considered your own unless you have reported unauthorised access to us before that action occurred.

You can update your password, phone number, and other personal details via the account settings page. Any changes to your full name or ID number will require document verification through customer support.

04 Deposits & Payments

Platform DeluxeWin supports a range of local Malaysian payment methods for your convenience:

All deposits are processed in Malaysian Ringgit (MYR). DeluxeWin does not charge any processing fees for deposits. However, your payment service provider may apply their own charges.

All funds deposited into your account DeluxeWin must be used for gaming entertainment purposes only. Any attempt to use the platform as a money transfer facility is prohibited and may be reported to the relevant authorities.

05 Withdrawals

Players may withdraw funds from their DeluxeWin them at any time, subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction;
• The standard maximum withdrawal is RM30,000 per day;
• The withdrawal method must match the deposit method used;
• Identity verification (KYC) must be completed before your first withdrawal is processed;
• Any bonus received must meet the rollover requirement before the associated winnings can be withdrawn.

All withdrawal requests are processed within 24-hour support. For amounts exceeding RM50,000, additional verification may take up to 48 hours. DeluxeWin does not charge any fees for standard withdrawals.

06 Bonus & Promotions

All bonuses and promotions offered by DeluxeWin — including the Welcome Bonus, weekly cashback, reload bonuses, and free spins — are subject to rollover requirements and the specific terms stated alongside each offer.

General terms applicable to all bonuses:

• Bonuses may only be claimed once per promotion unless otherwise stated;
• Standard rollover requirements range from 5x to 20x depending on the bonus type — please refer to the specific terms of each promotion;
• Bonuses cannot be withdrawn directly; the rollover requirement must be met first;
• Winnings from free spins are subject to the maximum win cap specified in the relevant promotion;
• Any attempt to exploit or abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly — is strictly prohibited and may result in the cancellation of all bonuses and closure of the account.

DeluxeWin reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice if there is evidence of misuse or fraud. The decision of DeluxeWin regarding any bonus-related dispute is final.

07 Game Rules

All games available on the platform DeluxeWin — including slots, baccarat, blackjack, live casino, and table games — are operated in accordance with the rules set by their respective game developers and are overseen by licensed regulatory authorities.

Key things you need to know:

• All games use a Random Number Generator (RNG) that has been independently verified to ensure fairness;
• The return-to-player (RTP) percentage for each game is available within the relevant game information;
• Game results are final once a round is completed — no changes can be made thereafter;
• If a technical disruption occurs during an active game session, DeluxeWin will return the original stake to the player's account;
• Minimum and maximum bet limits vary by game type and will be displayed within each game.

08 Prohibited Conduct

Use of the DeluxeWin is intended for legitimate entertainment purposes. The following actions are strictly prohibited and may result in account suspension or closure without notice, as well as forfeiture of all balances and bonuses:

• Using automated software, bots, or scripts to play or interact with the platform;
• Collusion or cooperation between players to manipulate game outcomes;
• Bonus arbitrage — exploiting differences in bonus terms to secure guaranteed profits;
• Registering multiple accounts using different identities or information;
• Providing false information during registration or the KYC process;
• Any form of money laundering through the platform;
• Using another player's account or sharing your account with any third party;
• Any attempt to hack, breach, or compromise the security of the platform's systems.

09 Responsible Gaming

DeluxeWin is committed to promoting responsible gambling among all players. We provide a range of self-control tools accessible directly from your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending;
• Loss Limit: Set a maximum loss limit within a defined period;
• Cool-Off Period: Suspend access to your account for 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently close your account if you feel it is necessary to do so.

If you are concerned about your own gambling habits or those of someone you care about, please visit the Responsible Gaming us for more information and support resources. Gambling should always be a form of entertainment — not a burden.

10 Limitation of Liability

To the extent permitted by applicable law, DeluxeWin shall not be liable for:

• Losses arising from the use of or inability to use the platform;
• Service disruptions caused by maintenance, technical issues, or circumstances beyond our control;
• Losses resulting from a player's failure to keep their account secure;
• Actions or omissions on the part of third-party game providers;
• Any financial decisions made by a player based on their use of the platform.

In all cases, the maximum liability of DeluxeWin shall not exceed the total amount deposited by the player within the 30 days prior to the claim being made.

11 Account Closure

You may close your account DeluxeWin at any time by contacting our customer support. Before closing your account, please ensure all eligible balances have been withdrawn in accordance with our standard withdrawal procedures.

DeluxeWin reserves the right to close or suspend an account without prior notice under the following circumstances:

• Violation of any section of these Terms & Conditions;
• Confirmation that registration information is false or inaccurate;
• Suspicious or potentially fraudulent activity;
• A request from the relevant authorities;
• Accounts that have been inactive for more than 12 consecutive months (any remaining balance will be returned upon identity verification).

12 Terms Amendments & Governing Law

DeluxeWin reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Minor changes of a technical or editorial nature may be implemented without prior notice.

For material changes that affect the rights or obligations of players, DeluxeWin will:

• Sending a notification to the registered email address at least 7 days before the changes take effect;
• Displaying a clear notice on the platform's main page;
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform after changes take effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date.

These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from the use of the platform DeluxeWin will first be addressed through amicable negotiation. If a resolution cannot be reached, both parties agree to resolve the dispute through arbitration in Malaysia.